A course platform has several connected journeys: choosing a program, enrolling, learning, and getting help. Plan them together before choosing the visual details.
Map access and enrollment
Decide whether people enroll individually, through an employer, or through a membership. Identify who can assign courses and how long access should last.
Organize the learning path
List lessons, topics, prerequisites, and assessments. Make the next action clear without overwhelming the learner with every piece of content at once.
Define administrative needs
Course managers may need progress reports, group views, or exports. Define who can see each record and what decisions the information supports.
Review real scenarios
Test a new learner, a returning learner, and a group leader with realistic content. Empty screens and incomplete lessons should explain what happens next.
