Choose ongoing updates, backups, monitoring, and support for the WordPress site your business depends on. Compare the selected plan and billing period before ordering.
One agreed site per plan. Annual care costs the equivalent of ten monthly payments for twelve months. Support targets apply during agreed business hours and describe the first response. Hosting, paid licenses, pre-existing malware removal and major repairs are excluded.
Monthly
$99.00
Yearly
$990.00
Monthly
$199.00
Yearly
$1,990.00
Monthly
$299.00
Yearly
$2,990.00
| Feature | Basic Maintenance Plan / Monthly | Pro Maintenance Plan / Monthly | Agency Maintenance Plan / Monthly |
|---|---|---|---|
| Price | $99.00 | $199.00 | $299.00 |
| Sites covered | 1 agreed site | 1 agreed site | 1 agreed site |
| Core, theme & plugin updates | Monthly + urgent security review | Weekly + staging tests | Weekly + staging approval |
| Pre-update backup | Included | Included | Included |
| Off-site backups | Weekly | Daily | Daily + pre-change snapshots |
| Post-update critical-page checks | Homepage + contact page | Key pages + checkout/course flow | Agreed business-critical flows |
| Security hardening | Onboarding review | Monthly security review | Monthly review + change follow-up |
| Malware scans | Weekly | Daily | Daily + file integrity review |
| Uptime monitoring | Automated alerts | Automated alerts | Automated alerts + priority investigation |
| SSL monitoring | Expiry checks | Expiry checks | Expiry checks |
| Backup restoration check | Onboarding | Quarterly | Monthly |
| Broken-link review | Quarterly | Monthly | Monthly |
| Forms and email-delivery checks | Monthly contact form | Monthly key forms | Monthly agreed forms + order emails |
| Maintenance report | Monthly work summary | Monthly summary + priorities | Monthly summary + action plan |
| Support first-response target | Within 2 business days | Within 1 business day | Within 4 business hours |
| Staging environment | Not included | Subject to hosting support | Subject to hosting support + approval workflow |
| Speed audits | Not included | Monthly | Weekly review |
| Developer time | Not included | 1 hour / month | 4 hours / month |
| Database optimisation | Not included | Monthly review + safe cleanup | Monthly review + safe cleanup |
| Plugin/license renewal review | Monthly reminders | Monthly reminders | Monthly reminders |
| Communication | Email support | Email support | Named contact + weekly call by agreement |
| Feature | Basic Maintenance Plan / Yearly | Pro Maintenance Plan / Yearly | Agency Maintenance Plan / Yearly |
|---|---|---|---|
| Price | $990.00 | $1,990.00 | $2,990.00 |
| Sites covered | 1 agreed site | 1 agreed site | 1 agreed site |
| Core, theme & plugin updates | Monthly + urgent security review | Weekly + staging tests | Weekly + staging approval |
| Pre-update backup | Included | Included | Included |
| Off-site backups | Weekly | Daily | Daily + pre-change snapshots |
| Post-update critical-page checks | Homepage + contact page | Key pages + checkout/course flow | Agreed business-critical flows |
| Security hardening | Onboarding review | Monthly security review | Monthly review + change follow-up |
| Malware scans | Weekly | Daily | Daily + file integrity review |
| Uptime monitoring | Automated alerts | Automated alerts | Automated alerts + priority investigation |
| SSL monitoring | Expiry checks | Expiry checks | Expiry checks |
| Backup restoration check | Onboarding | Quarterly | Monthly |
| Broken-link review | Quarterly | Monthly | Monthly |
| Forms and email-delivery checks | Monthly contact form | Monthly key forms | Monthly agreed forms + order emails |
| Maintenance report | Monthly work summary | Monthly summary + priorities | Monthly summary + action plan |
| Support first-response target | Within 2 business days | Within 1 business day | Within 4 business hours |
| Staging environment | Not included | Subject to hosting support | Subject to hosting support + approval workflow |
| Speed audits | Not included | Monthly | Weekly review |
| Developer time | Not included | 1 hour / month | 4 hours / month |
| Database optimisation | Not included | Monthly review + safe cleanup | Monthly review + safe cleanup |
| Plugin/license renewal review | Monthly reminders | Monthly reminders | Monthly reminders |
| Communication | Email support | Email support | Named contact + weekly call by agreement |
Your selected plan defines the schedule and scope for updates, backups, monitoring, and support.
Core, theme, and plugin updates follow your plan’s schedule. The comparison identifies plans that include staging tests or approval.
Discuss this with usBackup frequency varies by plan. Recovery depends on an available, usable backup and the changes made since it was captured.
Discuss this with usReview access, update practices, and relevant protections as part of the agreed maintenance scope.
Discuss this with usReview performance at the frequency shown in your plan. Larger optimization or development work is scoped separately where needed.
Discuss this with usAutomated checks can alert the team to an outage. Investigation and recovery depend on the cause and the plan’s support arrangements.
Discuss this with usReceive a monthly record of the maintenance work completed and any issues that need a decision or further action.
Discuss this with usSupport response targets and included developer time differ by plan. Review those allowances against the help your site needs.
Discuss this with usScanning frequency follows the selected plan. Alerts help identify issues for investigation; no scan can guarantee a site is free of every threat.
Discuss this with usWebsite security depends on several things working together: maintained software, appropriate account access, reliable backups, and a response when something changes. A care plan supports that work; it does not remove every risk.
Before onboarding, we review the site and identify dependencies such as paid plugin licenses, hosting access, and existing custom code. A pre-existing incident or substantial technical problem may need a separate assessment so the maintenance scope is clear.
Use the comparison above to check backup frequency, staging, response targets, and developer time. Monitoring can run continuously while hands-on support follows the agreed service arrangements. For a defined performance project rather than ongoing maintenance, see WordPress speed optimization.
Match the protections and monitoring in your plan to your website’s setup and access requirements.
Review appropriate traffic filtering and login protection for your hosting and website setup.
Discuss this with usUse the scanning schedule in your plan to identify suspicious files and investigate findings.
Discuss this with usReview account access and authentication protections with the people who administer your site.
Discuss this with usWhere included, monitor unexpected file changes so they can be investigated in context.
Discuss this with usUpdates follow the selected plan. Pro and Agency include the staging workflow shown in the comparison; we agree the process for your site during onboarding. Testing reduces avoidable problems, but a plugin or integration can still need follow-up work after an update.
We investigate alerts and assess recovery options. Restoration depends on a usable clean backup. Existing malware, extensive cleanup, paid third-party tools and major repairs are scoped separately for your approval.
These are manually paid service periods with no automatic renewal. Tell us before the next period if you do not want to continue. Refunds for an already purchased period follow our Terms & Conditions; annual prepayments are not automatically refunded pro rata.
Choose a plan or ask us to review your requirements. We confirm the site’s setup and onboarding needs before care begins.
