Effective September 8, 2026. This policy explains how we handle information when you browse our site, contact us, create an account, or purchase products and services.
We keep privacy decisions tied to the service you request:
- We collect information needed for inquiries, accounts, purchases, and support.
- Access is limited according to operational and legal requirements.
- You can contact us to ask about your information and applicable rights.
Website visitors
Our website and hosting systems may process request information, including IP addresses, browser details, and error logs. Essential cookies support login, cart state, and security. Your theme preference may be stored in your browser. Cookie and browser-storage details appear below.
Gathering personal information
We receive the details you submit through our forms, including your name, email, website address, project requirements, and any other information you choose to share. Account and order records may include your username, billing details, purchased items, payment status, and support history. Do not send passwords or sensitive customer records through a public form.
We use this information to respond to requests, prepare proposals, provide account access, fulfill orders, deliver support, maintain business records, and protect the site from misuse. An inquiry does not automatically subscribe you to marketing email.
This checkout records an order and, for paid purchases, sends a manual payment request. Do not send card details by email or through the inquiry form. Any payment service used for a subsequent payment processes its own payment information under its own terms.
Protection of personal information
Hosting, email, payment, and support providers may process information needed to operate the service. We share information when required to fulfill your request, comply with applicable law, or protect legitimate rights. We do not sell personal information or use it for cross-context behavioral advertising.
Information may be processed in the United States or other locations used by our service providers. Our business services are intended for adults and are not directed to children under 13. Contact us if you believe a child has provided personal information.
Cookies and browser storage
Essential cookies
WordPress uses cookies for signed-in sessions and authentication. Easy Digital Downloads uses session or cart information to keep selected products available as you move through checkout. These functions are necessary for the requested account and purchase experience.
Preferences
The site can remember your selected light or dark appearance in local browser storage. Local storage is kept by your browser and is different from a cookie sent with each request.
Analytics, advertising, and embedded tools
The theme does not itself load advertising or analytics trackers. If optional third-party tools are enabled, their browser storage and data processing must be assessed and disclosed before use. External links take you to services with their own privacy and cookie practices.
Your controls
You can remove cookies and local storage in your browser settings. Blocking essential storage may prevent login or cause your cart to be lost. Changing your theme preference updates the locally stored choice.
Security and retention
We keep information for the time needed to provide services, meet recordkeeping obligations, resolve disputes, and maintain security. Retention varies by record type and legal obligations. Access is limited according to operational need, but no internet service can promise absolute security.
Your choices and requests
You can update available account details in the client area. Contact support@woocrafters.com to request access, correction, or deletion, or to ask about applicable privacy rights. We may verify your identity and retain records we are legally required to keep. We will not discriminate against you for exercising applicable rights.
Contact us
We update this page when our practices change and revise the effective date. Privacy questions can be sent to support@woocrafters.com.